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General Information

Arriving at Lairhillock
If this is your 1st visit to Lairhillock Lodge, upon your arrival we will meet you and show you round. Alternatively, if you're arriving late after 10pm, use our secure and easy Self Check-In system, allowing you a hassle free entry to your room. Full details will be provided with your confirmation.

Check in and check out times
Check in time on day of arrival is from 2pm. Check out is 11am on day of departure. Earlier check in times and later check out times may be available subject to prior request and availability.

Express Check Out
Just lock your room door and drop the card back in the reception letterbox.
We will take payment from your designated credit card and either email you the invoice, or drop it off to you the night before - nothing could be simpler.

Payment
Upon reservation we will take your credit card details as confirmation of your stay. This card must be valid until the end of your stay. We accept Visa, MasterCard, JCB or American Express (5% Supplement applies) credit cards. Maestro and Switch can also be utilized but full payment must be made in advance for using these unless security is provided for by a credit card.

Short term reservations will be invoiced on departure. Extended stays of over one week will be invoiced on a weekly basis unless otherwise agreed.

Cancelling a Booking
To cancel a booking please call us on 01569 731866 or click here

Cancellation Policy
Our cancellation is by 2pm, 2 days before the date of arrival. On all bookings cancelled outside the specified cancellation peroid, there is a cancellation charge equivalent to the total cost of the first night's booking value. This includes non-arrivals or instances where you cannot provide proof of cancellation if requested to do so. Your credit or debit card will be charged a cancellation charge, equivalent to the total cost of your booking.

Full Terms and Conditions can be found here